Green lifestyle trends are being increasingly advocated around the world and every consumer-centric brand is becoming increasingly conscious of its ‘green’ image. Even the most conventional of consumer products are being advertised with their ecological quotient being highlighted in the media. Yes, green consumerism is gaining momentum but it seems that people are still struggling to adopt eco-friendly consumer products in a sustained manner. Although many consumers would say that some of this can be attributed to the sudden barrage of ‘eco-friendly’ products being launched in the market that haven’t been able to meet the performance/quality benchmarks set by their not-so-green competitors, it is also because of some misplaced conceptions that have seeped into the minds of environmentally-conscious consumers. The following viewpoint is an honest attempt to try and understand if green consumerism is suffering from some issues that have been self-imposed by consumers.
Misplaced Perceptions for Green Products — When Eco-labeling Backfires
There are many people who have misinterpreted the meaning of green products as being superior over conventionally manufactured goods. The reason probably lies in the manner in which green products are advertised and to a large extent with how such promotional activities are construed by the people. Just consider this — some of the most commonly used words in the green marketing niche, like organic, natural and all-natural have varying impressions among consumers but many of them don’t actually understand the conceptual difference between such terms. The consumer’s opinion is merely based upon the general feedback/opinions voiced around them. As a result, ‘organic’ is generally regarded as a more expensive form of being ‘natural’ whereas ‘all-natural’ is supposed to be superior to a good displaying merely ‘natural’. However, do people realize the actual rationale dictating the use of such phrases or what do they mean in terms of the quality difference or the inherent nature of constituents being used in the preparation of such goods?
Many people tend to associate unrealistic features with products labeled as green/organic/farm-fresh/natural/green-packaged or contaminant-free, raising their expectations of quality considerations that simply cannot be met within the retailed price structure. On the other hand, some people are under the wrongful assumption that green goods would be ‘obviously’ overpriced since they are prepared in a ‘special’ manner. The result of both these assumptions is a direct detriment to green consumerism. Firstly, the impractical quality anticipation tends to disappoint the buyers, making them believe that they are being short-changed in the name of environmental compatibility. Secondly, many consumers hesitate to even try-out the more affordable range of green goods — in either of the situations, an unwarranted negative sentiment about green products is generated.
Solution 1 — raising awareness among consumers
There is a critical need for government-sponsored, authoritative information resources that can help people understood the actual meaning of various ratings/ gradings and terminology being used by retailers. The reason is simple — nearly every prospective green consumer is depending upon the manufacturer to educate him about the green status of a commodity. Can we actually depend upon all commercial enterprises to be honest and forthcoming even if it means compromising the consumer’s opinion about their goods? Yes, there are some noteworthy exceptions like Wal-Mart that has been brave enough to develop a globally-recognized sustainability index that measures and clearly displays the environmental evaluation of each good but such examples are limited. Among developed nations, with a largely disorganized retail segment often including household retail set-ups, brands following the Wal-Mart model would be hard-to-locate.
Ideally, there should be a regional or state-level, uniform coding system that should be imposed upon every manufacturer, ensuring that such information is displayed on every packaged good, helping the consumers to easily assess a retailed product’s performance in terms of being green. A noteworthy development came about in 2009, in Japan, when the national government took it upon itself to educate consumers about the carbon footprints of various goods, including food items. The Japanese government introduced a breakthrough system called the CFP — Carbon Footprint of Products which has been introduced with stringency at par with an ISO certification that has global acceptance. The CFP program is worth mentioning because it empowers green consumerism by developing a verifiable labeling system, ensuring that green lifestyle is presented in the form of a sensible, practical choice. Results of the CFP are already showing results wherein there has been a gradual shift towards lamb meat over traditional choices like red meat, simply because the CFP score for red meat clearly explains it as more environmentally unfriendly!
Solution 2 — green governance for marketing green goods
To a certain extent, this predicament has been fuelled by dubious manufacturers who have merely re-packaged and re-priced their traditional products with a green badge. Such manufacturers tend to exaggerate and distort the common man’s perception about green goods, peddling ecologically challenged goods through blatant marketing methods. The critical importance of green grading, including testing companies for their authenticity of being green, has been realized but green marketing malpractices need to be overseen. Perhaps, this is something that environmentalists around the world need to look into — misrepresented green marketing can incur irreparable damage upon green consumerism and unless this issue is dealt with scrutinization at par with law enforcement, such malpractices are bound to multiply. Governance for green branding/marketing is already in place in some nations like the US where earning and maintaining the Energy Star logo is looked upon as the epitome of green performance but then Energy Star is limited to a certain aspect of green functioning, i.e. adopting sustainable energy formats. More trustworthy green branding resources like these need to be implemented across every segment of consumer goods.
Resources:
http://www.sheltongroupinc.com/research/eco_pulse.php
http://www.businessgreen.com/business-green/analysis/2237598/green-goods-flying-shelves
http://www.greenbiz.com/blog/2009/08/21/quality-bar-set-higher-green-products
http://www.greenbiz.com/blog/2009/07/21/challenges-eco-labeling-brand-recognition-and-credibility
http://walmartstores.com/Sustainability/9292.aspx





